Gift Cards and E-Gift Cards



  • You can redeem the Swoon Editions gift cards and e-gift cards online at swooneditions.com as part or full payment.
  • Please protect your gift card and treat it as cash; we cannot replace lost, stolen or damaged cards.
  • The gift card will expire 24 months from purchase or last use. Once expired we will not refund any balance remaining and we will invalidate the card. Buying a product or making a balance enquiry refreshes the 24-month expiry period.
  • Gift cards can be purchased online with a minimum value of £10 (£10 online). Gift cards and e-gift cards have a maximum value of £500.
  • Promotional codes and offers cannot be used in conjunction with the purchase of gift cards and e-gift cards.
  • Gift cards and e-gift cards cannot be exchanged for cash.
  • You can redeem the Swoon Editions gift cards and e-gift cards online at swooneditions.com as part or full payment.
  • If you are using a gift card or e-gift card online and the total order value is less than the value of the card, any balance remaining will be issued as a new e-gift card and may be applied to future purchases, provided that the card has not expired.
  • Where goods you have purchased online with a gift card or e-gift card online at swooneditions.com are subsequently exchanged for goods of a lower price, monies owing will be refunded to a new e-gift card.
  • If you return goods you have purchased online using a gift card or e-gift card monies owing will be refunded to a new e-gift card. This does not affect your statutory rights.
  • If you place an order online using a gift card or e-gift card and subsequently cancel the order before delivery, monies owing will be refunded to a new e-gift card. This does not affect your statutory rights.
  • We reserve the right to refuse to accept a gift card or e-gift card which we deem to be tampered with, duplicated or which otherwise is suspected to be affected by fraud.
  • We reserve the right to amend the gift card and e-gift card terms and conditions from time to time, where we consider it reasonable and necessary to do so.

  • For any additional information, please contact our Customer Care team by calling 020 3319 6332 or sending an email to our care team.