Customer Engagement Extraordinaire

Email & CRM Specialist

We’re looking for a highly motivated Email & CRM Specialist Intern to revamp, scale up, and drive our email marketing activities. Leading email and CRM, you will be responsible for the day-to-day management of email tests, optimization of our subscriber base, and implementation of customer management tool s(such as Salesforce) - driving performance in line with ROI targets. In this role you will be analytical, living and breathing conversion rates, metrics, A/B testing and continuous improvement. Reporting directly to the Head of Acquisitions, you will play an integral part of a highly productive, effective, and super data-driven team working to influence Swoon Editions’ growth and worldwide success. 

This is a unique opportunity for an ambitious and enthusiastic digital marketer in a fast growing tech startup with best of breed technology. In return we promise that you’ll get to work within a friendly and supportive environment, with a high performance culture and many learning opportunities. Your role has the potential to completely reshape our business, so we’re looking for someone as excited about the opportunity as we are excited about you joining!  


Responsibilities

  • Develop and implement an email testing strategy based on different customer segments.
  • Implement and optimize a CRM tool for keeping in touch with our customers
  • Work with editorial and marketing teams to make sure the content of our emails is highly relevant to our subscribers
  • Structure A/B testing of email content
  • Continuous market and competitor monitoring for email and CRM ideas
  • Analyze, monitor, and optimize our email & CRM performance

Requirements

  • A deep understanding of split testing strategies
  • Previous email & CRM experience preferred, but all smart candidates considered
  • Very good analytical skills and generally tech-savvy
  • Structured, comfortable with multitasking and self starting
  • Scrappy growth hacker, team player, communicative, and super nice to work with

 

Apply now